Program Manager II - Talent Operations
Coinbase
At Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.
There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.
Who you are:
- You’ve got positive energy. You’re optimistic about the future and determined to get there.
- You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
- You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
- You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
- You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
- You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.
The Talent Programs team at Coinbase is responsible for defining our hiring strategy & processes, and keeping the recruiting engine running efficiently and with the highest quality. We partner cross-functionally daily with Talent, People Analytics, HR Tech and People Ops to bring our programs and initiatives to life. We don’t just wait for things to happen; we are always looking around the corner and taking action. Innovation is our game; we're always searching for smart, practical ways to do better work. When the unexpected hits, we're on it, tackling problems head-on.
What you’ll be doing (ie. job duties):
- Enhance Interviewer Effectiveness: Develop and implement Interviewer Programs by identifying and training Bar Raisers to ensure high-quality interviews and hiring decisions.
- Drive a Compliant Interview Process: Establish and maintain Interviewer Standards & Training to continuously improve the quality and consistency of interviews across the organization, resulting in better hiring outcomes. Ensure Interviewer compliance with scorecard guidelines and standards, conducting regular audits and providing feedback to drive accuracy and fairness in evaluation processes.
- Optimize Interviewer Capacity: Analyze interview workload and resource allocation, ensuring efficient utilization of interviewers' time and expertise. Help predict where interview capacity would become a blocker to delivering for the business.
- Ensure Interviewer Calibration: Lead Interviewer Align interviewers' assessment criteria, reducing bias and ensuring a consistent evaluation of candidates' qualifications and enabling the growth of a talent dense organization.
- Help Build a Talent Dense Organization: Collaborate with executives and stakeholders to continuously improve the Executive Offer Review processes and tools, ensuring alignment with talent density goals and maintaining a high standard for hiring at Coinbase.
- Drive Continuous Improvements: Evaluate and improve processes and tools related to the interview and offer processes, tools and technology to drive efficiency and effectiveness in talent acquisition.
What we look for in you (ie. job requirements):
- 4+ years experience managing projects, programs, and/or operational cadence deliverables
- 2+ years of experience leading impactful programs and delivering results with clear success metrics
- Demonstrated experience taking a project/program from inception to completion
- Demonstrated ability to build trusted relationships with stakeholders
- Highly motivated to try new things and not afraid to challenge common practices
- Proven experience utilizing data and feedback to develop new and/or innovate existing processes
- Ability to adapt communication style to reach various audiences and build deep relationships with people from a range of backgrounds
- Ability to think clearly under pressure, both autonomously and in team environments
- Embraces the use of innovative tools and solutions such as generative AI to optimize the process and drive high impact outcomes
Nice to haves:
- Prior experience managing the interviewer programs for other technology organizations
Job #: P60169
Commitment to Equal Opportunity
Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).
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