Summary
Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization.IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.

Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.

Retail and Marcom Engineering, an IS&T team, builds and operates the systems and experiences that connect Apple's products with its customers. The team owns the technology behind both Apple's online and physical stores and drives the interactive marketing experiences and tools that keep creative operations moving. Together, those functions deliver the technology behind every product story Apple tells and every purchase a customer makes.

Description
This position demands a self-motivated individual with strong technical and interpersonal skills who can contribute in a team environment. This candidate must be able to create and present risks and mitigations to Senior Management. Day to day work involves the following:

• Manage/Lead testing efforts for multiple cross functional retail projects with concurrent timelines
• Establish QA standards, guidelines, technologies, and approaches for the projects and for the testing team
• Manage and coordinate onsite and offshore testing team activities
• Actively participate in development and execution of test processes, strategies, and plans
• Work with Automation Lead to reduce regression test cycles with goal of 100% automation
• Work with the business, technical project development teams, and project managers to establish project development schedules and execute test plan to deliver high quality product releases
• Must possess the skills necessary for working closely with the engineering team during all aspects of the development process.
  
  

In addition, this position requires an individual who is highly detail-oriented, capable of inspiring and leading a team of talented professionals, and able to thrive in a fast-paced testing environment. The successful candidate will be expected not only to provide leadership, but also to be hands-on and work independently on assigned projects. Flexibility to support projects across different global regions and time zones is also required.

Minimum Qualifications

• 5+ years of experience leading a team as QA Lead
• Bachelors Degree in Computer Science or equivalent work experience
• Strong experience developing and implementing test plans, QA processes and methodologies
• Strong experience performing manual and automation testing
• Experience with automation framework and tools
• Strong experience in test data and environment setup for end to end testing
• Able to quickly identify and understand issues
• Outstanding team player with excellent interpersonal skills and ability to work cross functionally
• Excellent written, verbal communication and presentation skills
• Able to work under pressure and comfortable working in dynamic environment
• Able to collaborate with business partners, developers, and various support teams to troubleshoot and resolve defects and issues
• Strong capabilities in end to end software testing in both Agile and Waterfall methodologies
  
  

Preferred Qualifications

• Experience testing large-scale retail, eCommerce, POS, or enterprise applications in complex distributed environments
• Ability to influence cross-functional stakeholders and effectively communicate with executive leadership
  
  

Apple is an equal opportunity employer that is committed to inclusion and diversity. Apple provides reasonable accommodations to applicants with disabilities and in accordance with local requirements. Apple is a drug-free workplace.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Role Number: 200664403-3278