Channel Strategy - Product Launch & Strategic Projects
Product · Full-time
Toronto, ON, Canada
CAD 115,700-173,500 / year + Equity
Posted on Sep 4, 2026
Summary
Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!
Appleʼs Sales organization generates the revenue needed to fuel our ongoing development of products and services. This, in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers.
The Canadian Channel Strategy & Operations (CSO) team is responsible for ensuring that customers have the best possible experience anywhere Apple products are sold across our Channel Retail partners. Apple expects innovation and excellence in every part of the company, and the CSO team meets that challenge by ensuring the collaborative development of strategy, the seamless execution of program deployment and lifecycle management, training & advocacy engagement, product launches and program execution/briefings. We see the customer journey holistically, and view a customers interactions with channel partner environments, Apple demo products and Partner sales staff as being essential component of the customer experience.
As the leader of Product Launches & Strategic Projects on the Canadian CSO team, you will lead the operational planning and cross-functional steering of new product launches across Canada. You will also drive and support strategic projects that require broad cross-functional steering and alignment, in an effort to push continuous improvement and the broader in-store and partner experience forward.
Description
The Canada CSO team drives key program deployments across Apple’s channel environment. Connected closely with global teams, local sales, finance, marketing, and external partners, they align business goals with partner needs to deliver an exceptional customer experience backed by data and insights.
In This Capacity, You Will
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $115,700 and $173,500, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple Inc.’s discretionary employee stock programs. Employees are eligible for discretionary restricted stock unit award recommendations, and can purchase Apple Inc. stock at a discount if voluntarily participating in Apple Inc.’s Employee Stock Purchase Plan. Participation in Apple Inc.’s discretionary stock programs is governed by Apple Inc.’s stock plans and agreements and are not part of local employment contracts or compensation.
You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit and compensation programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. Apple provides reasonable accommodations to applicants with disabilities. Apple is a drug-free workplace.
At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.
Learn about accessibility in Apple’s workplace
This posting is for an existing opportunity at Apple.
Qualified candidates can expect a hiring rate up to the midpoint of the pay range. On an exceptional basis, candidates with significant experience and skills for the role may be paid up to the range maximum.
Role Number: 200680677-3965
Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!
Appleʼs Sales organization generates the revenue needed to fuel our ongoing development of products and services. This, in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers.
The Canadian Channel Strategy & Operations (CSO) team is responsible for ensuring that customers have the best possible experience anywhere Apple products are sold across our Channel Retail partners. Apple expects innovation and excellence in every part of the company, and the CSO team meets that challenge by ensuring the collaborative development of strategy, the seamless execution of program deployment and lifecycle management, training & advocacy engagement, product launches and program execution/briefings. We see the customer journey holistically, and view a customers interactions with channel partner environments, Apple demo products and Partner sales staff as being essential component of the customer experience.
As the leader of Product Launches & Strategic Projects on the Canadian CSO team, you will lead the operational planning and cross-functional steering of new product launches across Canada. You will also drive and support strategic projects that require broad cross-functional steering and alignment, in an effort to push continuous improvement and the broader in-store and partner experience forward.
Description
The Canada CSO team drives key program deployments across Apple’s channel environment. Connected closely with global teams, local sales, finance, marketing, and external partners, they align business goals with partner needs to deliver an exceptional customer experience backed by data and insights.
In This Capacity, You Will
- Lead cross-functional coordination and communications across all Canadian stakeholder teams and routes-to-market during new product introductions (NPI)
- Lead product launch planning and post-effort review for Canada in collaboration with Global teams
- Lead cross-functional adoption of worldwide and local transformational projects
- Be a role model and advocate for the company’s values and principles
- Be willing to travel locally/domestically (10%) and internationally (5%)
- Generally requires 8+ years of experience in a related role
- Ability to thrive in an environment of influence without control
- Proven experience with, and passion for, process improvement and automation
- Excellent written and verbal communication skills with the ability to communicate relevant information concisely to all levels of internal and partner organizations
- Comfortable juggling several unrelated projects with competing deadlines and multiple stakeholders
- Commitment to provide a consistent and unparalleled customer experience
- Self-starter with exceptional time management and organizational skills
- Proven consultative skills and the ability to develop relationships quickly
- Perform well in high-pressure situations and be comfortable in a fast-paced, ambiguous environment
- Able to work independently and as part of a global, cross-functional team
- Open to, proactively ask for, and act on feedback when received
- Strong learning agility and change management skills
- Bachelor’s degree or equivalent experience required
- Project management experience in an agile environment
- User experience with Apple hardware and software products
- Detailed knowledge of the Canadian retail landscape
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $115,700 and $173,500, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple Inc.’s discretionary employee stock programs. Employees are eligible for discretionary restricted stock unit award recommendations, and can purchase Apple Inc. stock at a discount if voluntarily participating in Apple Inc.’s Employee Stock Purchase Plan. Participation in Apple Inc.’s discretionary stock programs is governed by Apple Inc.’s stock plans and agreements and are not part of local employment contracts or compensation.
You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit and compensation programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. Apple provides reasonable accommodations to applicants with disabilities. Apple is a drug-free workplace.
At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.
Learn about accessibility in Apple’s workplace
This posting is for an existing opportunity at Apple.
Qualified candidates can expect a hiring rate up to the midpoint of the pay range. On an exceptional basis, candidates with significant experience and skills for the role may be paid up to the range maximum.
Role Number: 200680677-3965