Head of Firmware QA
Latch
Latch was founded in NYC a decade ago with a vision to create unparalleled experience for residents through hardware and software. Now after 100+ million unlocks, we're continuing that vision to transform how people interact act with spaces everywhere.
Our mission is to unified access to spaces, services, and experiences that redefine the way we live, work, and connect. We do this by combining software, products, and services into a holistic platform that makes spaces more efficient, enjoyable, and profitable.
Recently, we've acquired Honest Day’s Work, propelling us toward a seamless residential ecosystem. Think empowered building owners, operators, and residents with secure access.
Led by CEO Jamie Siminoff's visionary expertise, we're shaping the future of spaces.
Responsibilities:
- Ensuring the Quality and Reliability of the products’ firmware
- Building a strong Firmware QA team to support this
- Working closely with product management, Software/Hardware engineering, deployment, Ops, and other cross-functional teams.
- Ensuring the timely release of features
- Increasing the speed of delivery via automation
- Assisting with Customer Support Escalations - IRP (Issue Response Process)
Position Requirements: (it's okay if you don't meet a few of these)
- Ability to build a team and stay on top of the QA organization
- Experience with both manual QA and automation
- 3 years of experience leading QA
- 5 years of experience doing Firmware QA
Joining us means:
- Having teammates all over the world in the US, Argentina, Mexico, Italy, Uruguay, Portugal, and Spain.
- Collaborating in a fast-paced environment where you can apply what you have learned in new challenges, and, more importantly, grow your career.
- Being encouraged to invent and innovate within your role and working in a company where calculated risk-taking is highly encouraged and thinking outside the box is a must.
We embrace diversity and strive to create an inclusive and equitable environment for all.